Most items are shipped within 1-2 days. Standard (ground) shipping usually takes 2-10 business days to arrive. Local pick up in Portland, OR available by appointment.
International Orders (Outside the U.S.)
Delivery dates and tracking info are usually unavailable for international orders, and often take about 8-21 days to arrive, but can sometimes take 2-3 months. All duties and customs fees are the responsibility of the buyer.
Satisfaction Guaranteed!
If you are not completely satisfied with any item that you have ordered, return your purchase within 30 days to receive an exchange, credit or refund (except discontinued, custom-made, fundraisers, or personalized items). A 15% restocking fee applies to returned items.
Damages/Claims
Our items are packaged very carefully to withstand transit, but sometimes accidents happen. If something arrives damaged, please contact us immediately so we can remedy the situation.
