Custom Policies
Custom Orders
Contact us now for a quote. Please note that we can NOT use art or text that you do not have the rights to reproduce for commercial use such as designs which are copyrighted, trademarked, or belong to any other person or organization, including sports, company, and band logos. We are not responsible for researching copyright ownership of your designs, but retain the right to refuse any custom design request.
We reserve all rights to custom art that we create for you. All custom art is (c) Amanda Siska (unless reproducing art owned by someone else and used with their permission), and may not be used or reproduced without her express written permission. We have the right to use the art we create on our own stock products to sell to other people, unless specifically prearranged.
Shipping
Most items are shipped within 1-2 days of receiving your payment. Standard (ground) shipping usually takes 2-10 business days to arrive. Local pick up in Portland, OR available by appointment.
International Orders (Outside the U.S.)
Delivery dates and tracking info are usually unavailable for international orders, and often take about 8-21 days to arrive, but can sometimes take 2-3 months.
All duties and customs fees are the responsibility of the buyer.
Wholesale Orders
Wholesale and large orders are usually shipped within 1-3 weeks (or much longer during November & December, or if containing back-ordered/made to-order items, or more than 50 pieces), via UPS or Fedex Ground. Payment must be received prior to shipping. Wholesale orders are not typically eligible for free shipping offers.
Returns & Exchanges
Satisfaction is guaranteed! If you are not completely satisfied with any item that you have ordered, return your purchase within 30 days to receive an exchange, credit or refund (except discontinued, custom-made, fundraisers, or personalized items). Please package items the same way we sent them to you, as they are very fragile. We are unable to refund any shipping charges.
Damages/Claims
Our items are packaged very carefully to withstand transit, but sometimes accidents happen. If something arrives broken, please contact us immediately so we can replace it.
Theft and breakage very rarely occur. Please contact us immediately if you feel your package has been lost or damaged so we can remedy the situation.
Cookie Policy
Privacy Policy
Terms of Service
These terms were last updated August 16, 2024
