I had broken my teen son's favorite glass, the low-ball AstroCat. Argh! I'd bought it several years ago, the store from where I'd bought it had closed, and when my son looked at B&B's website he saw that the design was discontinued. Ugh. I asked around in my community if anyone had this glass from the closed store (someone even asked the former shop owner for me!); while ideas and sympathy came in reply I thought to go to the source. Messaging Bread and Badger I asked if she had this specific glass squirreled away in a box. No, replied Amanda, but she could reproduce it for me. What?! She sent me a link for ordering a retired design. I was thrilled, relieved and excited. Ordering was a piece of cake, communication with Amanda was sweet and pleasant, and the glass arrived in a timely manner, exceptionally well packaged. I've been spreading the word on Facebook; everyone who knew my dilemma was thrilled to know that Bread and Badger solved the problem. Great experience all around!
I *may* have busted our skully low ball glass recently. And, even though it's not a design currently in rotation, Bread and Badger was able to pull the old design out and make a replacement for us!
I love the designs and have a variety of your artwork. I was heartbroken when we broke a glass, but you guys were able to buy a replacement. Your artwork is flawless. I am a fan.
We ordered one lowball for my whiskey drinking fella and a highball for craft cocktail loving me in our special designs. Excellent customer service.